Étiquette : customer

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Posted in #CHATBOT ENG

Telia Lithuania introduces customer service chatbot

… has introduced the customer service chatbot Aita (Artificial Intelligence Telia Assistant … ). It began testing the chatbot in October and it is … project. It expects that the chatbot will reduce the workload of … Source : https://it.einnews.com/article/503783394/8Rs4q_1205yd8SBi?ref=rss&ecode=e-v0FJMC0hDYnvEW Date : December 2, 2019 at 04:26PM Tag(s) : #CHATBOT…

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Posted in #CHATBOT ENG

Making a Healthcare Chatbot in 5 minutes

Chatbots aren’t a fantasy or a myth anymore; it’s a rather common point of discussion at boardrooms, tech summits or cafeteria. The ability to engage users and provide answers has been the defining point behind the incorporation of Chatbots across industries. Source : https://chatbotslife.com/making-a-healthcare-chatbot-in-5-minutes-a737ffbdfbc?source=rss—-a49517e4c30b—4 Date : December 2, 2019 at…

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Posted in #IOT ENG

Quectel Completes Live Tests of 5G NR Modules over Customer Devices

Source : https://iotbusinessnews.com/2019/12/02/80322-quectel-completes-live-tests-of-5g-nr-modules-over-customer-devices/ Date : December 2, 2019 at 09:02AM Tag(s) : #IOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #eSANTE ENG

Change Healthcare, Google Expand Enterprise Imaging Platform With 4 Providers

Change Healthcare announced a strategic initiative to build and implement the cloud-native Enterprise Imaging Network on the Google Cloud platform with four providers as development partners. Source : https://hitconsultant.net/2019/12/01/change-healthcare-google-expand-enterprise-imaging-platform-with-4-providers/ Date : December 2, 2019 at 05:55AM Tag(s) : #eSANTE ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Avi Benezra discusses advanced AI chatbots and RPA in customer service

Source : https://www.newstrail.com/avi-benezra-discusses-advanced-ai-chatbots-and-rpa-in-customer-service/ Date : December 1, 2019 at 11:42AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #DATA ENG

Top 7 Data Science Use Cases in Administration

A successful business requires new approaches to data management in this age. Modern advances in data science area provide an efficient solutions for numerous use cases. Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:911050 Date : November 29, 2019 at 07:15PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #AI ENG

Best Artificial Intelligence Technologies to know in 2019

Technology decision-makers are (and also should keep) seeking methods to successfully carry out artificial intelligence innovations into their businesses and, therefore, drive value. And though all AI innovations most definitely have their own merits, not all of them deserve purchasing, with each passing day we come across a number of AI development techniques….

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Posted in #NUMERIQUE

Microsoft Dynamics 365: How it Changes a Manufacturing Business For the Better

If there’s one thing that’s common to all businesses across all industries in the world, it’s that the customer is always the primary focus. While this holds for all sectors and companies as mentioned above, the fact remains that it can be somewhat more relevant to certain types of businesses….

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Posted in #CHATBOT ENG

How AI-powered Chatbots Enhance Customer Engagement

Source : https://www.rtinsights.com/ai-powered-chatbots-enhance-customer-engagement/ Date : November 29, 2019 at 07:58PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #AI ENG

How Artificial Intelligence will Transform Business.

Artificial Intelligence (AI), once a notion confined to Sci-Fi novels, movies and research papers is now making a tremendous impact on society. Source : https://www.letsnurture.ca/blog/how-artificial-intelligence-will-transform-business.html Date : November 30, 2019 at 06:43AM Tag(s) : Acteurs Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #RGPD ENG

#Privacy: New malware campaign found targeting hotel guest data

At least 20 hotels have fallen victim to a new malware campaign impacting hotel guest data in 12 countries. Source : https://gdpr.report/news/2019/11/29/privacy-new-malware-campaign-found-targeting-hotel-guest-data/ Date : November 29, 2019 at 06:01PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #DATA ENG

Automotive data management platform wins 2020 CES Innovation Award

Autonomous vehicle (AV) software development company Renovo’s Insight automotive data management platform has been honoured as a CES 2020 Innovation Awards Winner in the ‘Vehicle Intelligence & Transportation’ category. Source : https://www.traffictechnologytoday.com/news/awards/automotive-data-management-platform-wins-2020-ces-innovation-award.html Date : November 29, 2019 at 05:53PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp…

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Posted in #RGPD ENG

#Privacy: Global incident response delivered to over 60 countries

CyberScout, a company specialising in identity theft resolution, data defence and employee benefits services, has announced the expansion of its Global Incident Response offering. Source : https://gdpr.report/news/2019/11/29/privacy-global-incident-response-delivered-to-over-60-countries/ Date : November 29, 2019 at 07:54AM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #AI ENG

AI Storytelling Companies Usher in New Era of Characters, Relationships

A new wave of AI Storytelling tools is ushering in an era that includes created characters who have relationships, are in stories, and can adapt to react to how audiences play. Source : https://www.aitrends.com/emerging-ai-technologies/ai-storytelling-companies-usher-in-new-era-of-characters-relationships/ Date : November 29, 2019 at 12:19AM Tag(s) : #AI ENG Share this… Email Facebook Twitter…

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Posted in #AI ENG

Synchrony Financial AI Development Team Working on a ‘Self-Evolving’ Consumer Interface

Alex Muller is working on creating a consumer interface that aims to incorporate AI to learn about customers and deliver a continuously improving user experience. After selling his company, GPShopper, to Synchrony Financial in 2017, Muller is now Senior Vice President, Entrepreneur in Residence, Synchrony Financial, where he is leading…

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Posted in #DATA ENG

3 Ways Big Data Is Bringing SEO Out of The Stone Age

Anybody that was online in the 1990s knows how different search engines are in the field of SEO. Big data has drastically improved the functionality of search engines. Source : https://www.smartdatacollective.com/3-ways-big-data-is-bringing-seo-out-of-stone-age/ Date : November 28, 2019 at 05:00PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #DATA ENG

7 Ways To Use Big Data To Your Advantage On Social Media

Businesses can use big data in many capacities, but those who use it for social media are at a huge advantage. It enables you as a social media marketer to get a closer look at your customer base, understand what drives purchasing decisions, and encourage consumers to pull the trigger….

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Posted in #CHATBOT ENG

Vodafone Czech Republic uses chatbot TOBi to handle customer requests

Vodafone in the Czech Republic reduces call center inquiries and accelerates the customer support process when it deploys a customer service chatbot using IBM Watson Assistant on IBM Cloud. Source : https://www.youtube.com/watch?v=Lt0jNpqxYQ8 Date : November 13, 2019 at 09:37PM Tag(s) : Chatbot_Acteurs Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #SECURITE ENG

The Future of Cybersecurity Insurance

Cybersecurity incidents and data breaches have become a normal part of the news cycle. It feels like every day you hear about a big corporation or organization suffering an attack that has put customer or user data in jeopardy. Sometimes this is because a security strategy was lacking; sometimes, the…

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Posted in #SMARTCITY ENG

BR’s Rising Cities. Smart Future | Laurentiu Uzum (Oracle): “Smart cities should focus on citizen …

While the private sector often uses the concept of customer experience, a smart city should be focused around citizen experience, and Oracle believes … Source : http://business-review.eu/business-review-events/brs-rising-cities-smart-future-laurentiu-uzum-oracle-smart-cities-should-focus-on-citizen-experience-and-find-ways-to-improve-peoples-lives-206747 Date : November 27, 2019 at 01:49PM Tag(s) : #SMARTCITY ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print