Étiquette : customer

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Posted in #SECURITE ENG US GOV

Vulnerability Summary for the Week of March 30, 2020

Original release date: April 6, 2020 The CISA Weekly Vulnerability Summary Bulletin is created using information from the NIST NVD. In some cases, the vulnerabilities in the Bulletin may not yet have assigned CVSS scores. Please visit NVD for updated vulnerability entries, which include CVSS scores once they are available….

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Posted in #RGPD ENG

Data graveyards threaten data security and GDPR compliance

Over many years, the majority of organisations have been focused on data collection rather than deletion. In the past, having as much data on clients as possible was considered a competitive advantage because this data enabled organisations to personalise their offerings. Safe data handling assumes not only collecting data, but…

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Posted in #CHATBOT ENG #EVENEMENTS

Chatbot Conference ONLINE

How the Chatbot Conference is coming ONLINE Source : https://chatbotslife.com/chatbot-conference-online-2bd3d077b2a9?source=rss—-a49517e4c30b—4 Date : April 7, 2020 at 02:34AM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebookTumblrReddit

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Posted in #CHATBOT ENG

How To Leverage Chatbots For Your Store

(I am typing this during the COVID-19 pandemic, and although I do my best to focus on business and the work at hand, I want to preface this article by addressing it briefly. I hope you and your loved ones are well and that you’re doing what you can to…

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Posted in #AI ENG

How An Agri-Startup Transformed Its Supply Chain Using Microsoft Excel And Open Office

Most startups have to survive and thrive in an environment full of contradictions. They need to use technology smartly to gain a competitive edge while overcoming budget constraints. Source : https://analyticsindiamag.com/how-an-agri-startup-transformed-its-supply-chain-using-microsoft-excel-and-open-office/?utm_source=rss&utm_medium=rss&utm_campaign=how-an-agri-startup-transformed-its-supply-chain-using-microsoft-excel-and-open-office Date : April 3, 2020 at 09:30AM Tag(s) : #AI ENG PrintemailDiggTwitterLinkedinFacebookTumblrReddit

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Posted in #CHATBOT ENG

How DVLA deployed a chatbot and improved customer engagement

Source : https://www.miragenews.com/how-dvla-deployed-a-chatbot-and-improved-customer-engagement/ Date : April 3, 2020 at 05:11PM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebookTumblrReddit

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Posted in #DATA ENG

Using Big Data To Create An Award Winning Giveaway Bot

Big data is driving a number of changes in the business community. Some of the benefits of big data incredibly obvious. However, there are also a lot of other benefits big data creates that don’t get as much publicity. Source : https://www.smartdatacollective.com/using-big-data-to-create-award-winning-giveaway-bot/ Date : April 3, 2020 at 03:15PM Tag(s)…

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Posted in #AI ENG

Retailers Pursuing AI to Help Negotiate Prices, Enhance Operations

Retailers are not only using AI to enhance the online shopping experience. Walmart has an agreement to pilot AI technology from Pactum to help it negotiate prices with its vendors. Walmart has hundreds of thousands of vendors, so AI can be helpful to keep track of things. Source : https://www.aitrends.com/ai-and-business-strategy/retailers-pursuing-ai-to-help-negotiate-prices-enhance-operations/…

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Posted in #AI ENG

6 Issues Marketers Need to Consider for Successful AI Implementations

Despite the many unanswered questions that remain about the use of artificial intelligence (AI) in the workplace and in customer-facing and servicing departments, the growth of AI appears unstoppable. Even as early as two years ago, research from the UK-based digital marketing agency Big Rock found after interviewing 100 senior…

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Posted in #CHATBOT ENG

Voices in AI – Episode 110: A Conversation with Didem Un Ates

On Episode 110 of Voices in AI, Byron speaks with Didem Un Ates, the Senior Director of AI customer and partner engagement for Microsoft about Artificial Intelligence. Source : https://gigaom.com/2020/04/02/voices-in-ai-episode-110-a-conversation-with-didem-un-ates/ Date : April 2, 2020 at 02:35PM Tag(s) : Médias spécialisés PrintemailDiggTwitterLinkedinFacebookTumblrReddit

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Posted in #eSANTE ENG #AI ENG

The Future of Healthcare And AI Impact

Artificial Intelligence plays an important role in the pharmaceutical industry and the coming years there is simply no sign of the adoption of this cutting-edge technology slowing down. From making healthcare process automated to help in drug discovery, AI with machine learning can bring revolution in this industry. The key…

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Posted in #CHATBOT ENG

What is the sales pipeline and how do you track it?

It’s a sales rep’s job to guide consumers through the process of learning about your organization’s product and ultimately purchasing it. The sales pipeline is simply a rep’s tool for organizing and managing this consumer journey. And your CRM is your secret weapon. Source : https://www.zendesk.fr/blog/sales-pipeline-track/ Date : April 1,…

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Posted in #CHATBOT ENG #AI ENG

The case for using AI to manage rising customer request volumes

Nina saw her phone’s screen light up with the notification. And for a split second, her eyes lit up unlike from the icy blue glare of her computer screen. Source : https://chatbotslife.com/the-case-for-using-ai-to-manage-rising-customer-request-volumes-48fa3cfd5d13?source=rss—-a49517e4c30b—4 Date : April 1, 2020 at 03:55PM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebookTumblrReddit

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Posted in #RGPD ENG

#Privacy: How can SMEs create a data security strategy suitable for the long-term?

Data security is vital for organisations of all sizes. However, this area can present the great challenges for small to medium-sized enterprises (SMEs), who must tackle compliance with limited budgets and smaller IT teams, typically without the in-house expert advice that is readily available to larger corporations. Source : https://gdpr.report/news/2020/03/31/privacy-how-can-smes-create-a-data-security-strategy-suitable-for-the-long-term/…

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Posted in #BLOCKCHAIN ENG #DATA ENG

Xage adds full-stack data protection to blockchain security platform

Xage, a startup that has been taking an unusual path to secure legacy companies like oil and gas and utilities with help from the blockchain, announced a new data protection service today. Source : https://techcrunch.com/2020/03/31/xage-adds-full-stack-data-protection-to-blockchain-security-platform/ Date : March 31, 2020 at 04:16PM Tag(s) : Médias internationaux PrintemailDiggTwitterLinkedinFacebookTumblrReddit

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Posted in #RGPD ENG

#Privacy: Keeping sensitive data safe when migrating to the cloud 

In just a handful of years, the use of cloud computing has transitioned from being a leading-edge strategy to a standard business practice. The efficiency, agility and reduced overheads created by cloud-based services are swiftly becoming essential if an organisation is to remain profitable and competitive. Source : https://gdpr.report/news/2020/03/31/privacy-keeping-sensitive-data-safe-when-migrating-to-the-cloud/ Date…

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Posted in #CHATBOT ENG #eSANTE ENG

How to Save Time and Improve the Patient Experience With a Healthcare Chatbot

What can a healthcare chatbot do? If you break a bone or get an infection or have a heart attack, you’re not going to turn to a bot (please don’t!). They’re not intended to be a substitute for in-person care from a qualified medical professional, of course. In fact, chatbots…

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Posted in #SECURITE ENG US GOV

Vulnerability Summary for the Week of March 23, 2020

Original release date: March 30, 2020 The CISA Weekly Vulnerability Summary Bulletin is created using information from the NIST NVD. In some cases, the vulnerabilities in the Bulletin may not yet have assigned CVSS scores. Please visit NVD for updated vulnerability entries, which include CVSS scores once they are available….

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Posted in #RGPD ENG

#Privacy: Incidents management software available to US banks amid pandemic

Software firm, 360factors, which creates risk and intelligence software for banks and financial services organisations, has announced it will be offering its Pandemic Issues & Incidents Management application free to US banks, as the COVID-19 battle intensifies. Source : https://gdpr.report/news/2020/03/31/privacy-incidents-management-software-available-to-us-banks-amid-pandemic/ Date : March 31, 2020 at 08:30AM Tag(s) : #RGPD…

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Posted in #AI ENG

AI Being Everywhere

The next industrial revolution, Artificial Intelligence (AI) has been making a profound impact in almost all the domains of the industry. Which is why organisations these days have been shifting to adopt these emerging technologies in order to be in the competition. Source : https://analyticsindiamag.com/ai-being-everywhere-talentsprint/?utm_source=rss&utm_medium=rss&utm_campaign=ai-being-everywhere-talentsprint Date : March 31, 2020…