Étiquette : customer

0 266
Posted in #CHATBOT ENG #DATA ENG

What is a customer data platform?

The process of collecting and processing customer data has become complex for businesses. Traditionally, teams have only had access to limited amounts of customer data analytics, and in many cases, the information is inconsistent across systems. Source : https://www.zendesk.fr/blog/customer-data-platform/ Date : May 12, 2020 at 06:55PM Tag(s) : #CHATBOT ENG…

0 261
Posted in #DATA ENG #AI ENG

3 Ways AI is Helping Personalize Customer Experiences

Personalization is the process of delivering a customer experience that fits unique individual preferences. Personalization is typically enabled by Artificial Intelligence (AI) algorithms, which collect and analyze user data and then offer relevant suggestions. Source : https://datafloq.com/read/3-ways-ai-helping-personalize-customer-experiences/8340 Date : May 11, 2020 at 09:40PM Tag(s) : #DATA ENG Share this……

0 227
Posted in #NUMERIQUE

How can we deal with digital pollution

The changes the coronavirus pandemic has forced upon us are leading many to take a long look at the way we live and the effect it has on the environment. We’ve seen dramatic improvements to air quality thanks to so many people staying home, and there’s a lot of talk…

0 185
Posted in #CHATBOT ENG

How To Train AChatbot?

Online interaction is a key to quickly answer customer’s queries and provide them the necessary support. One of the greatest tools that most of the businesses are using nowadays is chatbots. These interactive tools can be easily synced with your website, and they will take over the charge of responding…

0 204
Posted in #CHATBOT ENG

Penny: The Financial Assistant Chatbot

Oracle, Orange and Mobile UX London have held a 2 days Hackathon at Oracle London office. The main purpose of this event was to represent the potentials of Rich Communication Services developing my Oracle and how we can give people a better understanding of what’s in store for the future. Source…

0 209
Posted in #CHATBOT ENG #AI ENG

Building transparency and customer confidence in AI

Source : https://www.techradar.com/nz/news/building-transparency-and-customer-confidence-in-ai Date : May 7, 2020 at 12:28PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

0 342
Posted in #AI ENG #DATA ENG

Top 10 Data Science Internship You Can Apply During COVID-19

According to Analytics India Magazine, open analytics job requirements in India are constantly drying up due to the lockdown. As of 4th May 2020, there are 83,158 openings, which is the lowest for this year. Source : https://analyticsindiamag.com/top-10-data-science-internship-you-can-apply-during-covid-19/?utm_source=rss&utm_medium=rss&utm_campaign=top-10-data-science-internship-you-can-apply-during-covid-19 Date : May 7, 2020 at 02:56PM Tag(s) : #AI ENG Share…

0 282
Posted in #BLOCKCHAIN ENG

Blockchain: Streamlining Disrupted Supply Chains During COVID Crisis

Supply chains are increasingly subject to disruption in recent years from trade wars and pandemics, as well as from new demands driven by new technologies, regulations and materials. Modern supply chains have become long and complex and oriented around just-in-time manufacturing and logistics principles. Efficiency has been prioritized over robustness….

0 318
Posted in #AI ENG #DATA ENG

Top 5 Data Science Mentors In India

Due to the increasing demand for data scientists around the world, landing the desired job has been extremely difficult for data science amateurs and professionals. However, mentorship proved to be beneficial for data scientists who are willing to get comprehensive guidance from experts of the industry. Source : https://analyticsindiamag.com/top-5-data-science-mentors-in-india/?utm_source=rss&utm_medium=rss&utm_campaign=top-5-data-science-mentors-in-india Date…

0 208
Posted in #SECURITE ENG

Navigating the MAZE: Tactics, Techniques and Procedures Associated With MAZE Ransomware Incidents

Targeted ransomware incidents have brought a threat of disruptive and destructive attacks to organizations across industries and geographies. Source : http://www.fireeye.com/blog/threat-research/2020/05/tactics-techniques-procedures-associated-with-maze-ransomware-incidents.html Date : May 8, 2020 at 01:15AM Tag(s) : #SECURITE ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

0 282
Posted in #AI ENG

The Next Great AI Company? Covariant Attracts $40M Series B

Within all industries, companies are under pressure to deliver goods efficiently, fast and reliably, and especially amid the COVID-19 pandemic, in a way that keeps workers safe. Source : https://news.crunchbase.com/news/the-next-great-ai-company-covariant-attracts-40m-series-b/ Date : May 6, 2020 at 03:23PM Tag(s) : Médias internationaux Share this… Email Facebook Twitter Linkedin Whatsapp Print

0 268
Posted in #CHATBOT ENG

Chatbots: Best Tool for Customer Engagement During COVID

Source : https://www.martechcube.com/chatbots-best-tool-for-customer-engagement-during-covid-19/ Date : May 5, 2020 at 10:09PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

0 229
Posted in #IOT ENG

E-cOMMERCE AND BENEFITS DERIVED FROM IOT

E-commerce has been seeing growth since the past decades. E-commerce had become a trend in retailers and popular in consumers. Owning to its quick, easy, and reliable service, e-commerce’s popularity is known to all. Now with the advent of IoT(internet of things), where devices transfer data among themselves without any…

0 230
Posted in #CHATBOT ENG

Building New Habits Around Digital Self-Service

Source : https://customerthink.com/building-new-habits-around-digital-self-service/ Date : May 4, 2020 at 09:54PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

0 185
Posted in #CHATBOT ENG

Magento Ecommerce Development: Futuristic Approach for Estores

Source : https://customerthink.com/magento-ecommerce-development-futuristic-approach-for-estores/ Date : May 4, 2020 at 10:23PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

0 236
Posted in #CHATBOT ENG

Customer service agents, chatbots dial up empathy in pandemic

Source : https://searchcustomerexperience.techtarget.com/news/252482615/Customer-service-agents-chatbots-dial-up-empathy-in-pandemic Date : May 5, 2020 at 12:56AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

0 213
Posted in #AI ENG #DATA ENG

Top 5 Most Useful Tools All Data Science Freelancers Should Know

As most workers in India make a harried transition to remote working amid Covid-19 lockdown, they are still getting acclimated to the modus operandi of freelancers. With only a handful of tools in their arsenal, freelance professionals master those tools, as a rule, to compete with full-time professionals as well…

0 274
Posted in #DEMAT

COVID-19 Lesson: Digital Transformation Is an Essential Service

The COVID-19 crisis has hammered home the importance for organizations to become more digital.  And I suspect that most organizations are thinking that just means being able to support remote customer engagements and business operations.  But that’s not nearly sufficient. Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:948934 Date : May 4, 2020 at 12:35AM…

0 205
Posted in #CHATBOT ENG #AI ENG

How contact center AI is taking the customer service strain

Source : https://techwireasia.com/2020/05/how-contact-center-ai-is-taking-the-customer-service-strain/ Date : May 4, 2020 at 03:13AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

0 200
Posted in #DATA ENG

The Power of Data Integration Strategy for Your Business

We live in a time in which information is the core element of business success for companies in almost any industry. Data is the key to making proper and timely decisions, building winning strategies, data can impact everything from revenue growth to customer satisfaction. Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:946703 Date : May…