Catégorie : #CHATBOT
L’actualité et les applications des agents conversationnels et des chatbots, robot logiciel permettant de dialoguer avec un individu ou consommateur par le biais d’un service de conversations automatisées.
The Future of Customer Experience: Chatbots and AI?
UC Today reports on the latest technology news from around the globe. Read similar Contact Centre news to ‘The Future of Customer Experience: Chatbots and … Source : https://www.uctoday.com/contact-centre/the-future-of-customer-experience-chatbots-and-ai/ Date : September 18, 2019 at 08:24AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Is Your Chatbot A Good Listener? 09/19/2019
A new report from Publicis Media finds that consumer chatbot usage has reached 54% of consumers globally. As brands increasingly embrace « chatbots » as … Source : https://www.mediapost.com/publications/article/340866/is-your-chatbot-a-good-listener.html Date : September 18, 2019 at 07:25PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Airlines puts AI on the frontline of customer service
It’s not just technology companies that are putting artificial intelligence (AI) first these days. AI is becoming the new self-*service* and airlines are among the first … Source : https://www.businesstimes.com.sg/asean-business/airlines-puts-ai-on-the-frontline-of-customer-service Date : September 18, 2019 at 07:54AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Artificial Intelligence in Chatbot Security Market is Most Likely to Reflect A Staggering Growth Through The Forecast Period 2018
Coherent Market Insights released a new market study on 2018-2026 Artificial Intelligence in Chatbot Security Market with 100+ market data Tables, Pie Chat, … Source : https://gatorledger.com/2019/09/17/artificial-intelligence-in-chatbot-security-market-is-most-likely-to-reflect-a-staggering-growth-through-the-forecast-period-2018-2026/ Date : September 17, 2019 at 11:46PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Will AI Chatbots Replace Your Employee Handbook?
When faced with a problem or question, do you reach for a resource book or simply Google it to find a solution? Chances are, you Google it (or ask Alexa). Source : https://www.jdsupra.com/legalnews/will-ai-chatbots-replace-your-employee-50942/ Date : September 17, 2019 at 11:46PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin…
Le groupe Vinci structure sa relation avec les start-up en lançant deux nouveaux programmes
Leonoard, la structure de veille, de prospective et d’open innovation du groupe Vinci, lance deux programmes d’accompagnement pour les start-up. Le premier, baptisé Seed, s’adresse aux très jeunes start-up qui définissent leur produit ou leur offre de service. Le second, baptisé Catalyst, a pour objectif de tester au sein du…
iMovo Limited partners up with chatbot automation company
iMovo, a leader in the fields of Customer Experience Management (CEM), Business Intelligence (BI), Workforce Management (WFM) and Artificial Intelligence … Source : https://europeangaming.eu/portal/press-releases/2019/09/17/54408/imovo-limited-partners-up-with-chatbot-automation-company-chatcreate/ Date : September 17, 2019 at 01:01PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Could your next first-round interview be with a chatbot?
Facing a deluge of applications, some of the world’s largest organisations are increasingly turning to AI and chatbots to help them out. Source : https://www.siliconrepublic.com/careers/impress-ai-chatbot-recruitment-future-work Date : September 17, 2019 at 12:01PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Zen, le chatbot expert sur votre environnement de travail Microsoft
Ai3 et dydu lancent le premier chatbot qui accompagne les collaborateurs dans la prise en main et la maîtrise de leur environnement de travail Microsoft. Une difficulté avec Outlook ? Besoin d’aide sur Excel ? Toujours disponible, le chatbot répond aux questions des collaborateurs sur de nombreux outils de la…
1 français sur 2 ne fait pas confiance aux chatbots
Alors que les marques sont toujours plus nombreuses à déployer des chatbots… Source : https://comarketing-news.fr/1-francais-sur-2-ne-fait-pas-confiance-aux-chatbots/ Date : September 17, 2019 at 12:12PM Tag(s) : #DATA FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print
UN Launches Facebook Chatbot to Fight Climate Change
Climate is no longer a problem of future world but its a serious issue currently faced by the world across. Increase in the average temperature of the Earth’s … Source : https://www.inventiva.co.in/stories/un-launches-facebook-chatbot-to-fight-climate-change/ Date : September 17, 2019 at 08:25AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp…
The age of AI and AIOps
This emergence of AI as an operational component of businesses across industry verticals poses a specific challenge for IT operations teams. Source : https://www.datacenterdynamics.com/opinions/age-ai-and-aiops/ Date : September 17, 2019 at 04:05PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
The Seven Patterns Of AI – Forbes
From autonomous vehicles, predictive analytics applications, facial recognition, to chatbots, virtual assistants, cognitive automation, and fraud detection, the use … Source : https://www.forbes.com/sites/cognitiveworld/2019/09/17/the-seven-patterns-of-ai/?ss=cio-network Date : September 17, 2019 at 04:05PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Inria co-organise un challenge international pour renforcer la cybersécurité vocale
Un scientifique d’Inria Nancy-Grand Est a co-organisé le plus grand challenge à ce jour sur la détection des signaux vocaux falsifiés. Cet événement, qui a attiré plus de 150 participants de 30 pays, visait à sécuriser davantage les systèmes d’accès vocal, améliorer les technologies de détection et découvrir les technologies…
Messaging for businesses is here to stay. WhatsApp and Zendesk show the way ahead
In April 2016, Facebook created the chatbot hype when it launched its bot, M, on Messenger. While the social networking giant’s bot died down later, it left … Source : https://yourstory.com/2019/09/business-messaging-zendesk-whatsapp-facebook-trends Date : September 17, 2019 at 04:52AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Deal-negotiating AI gets backing from ex-Skype founders Estonia’s Pactum is building a chatbot that
Estonia’s Pactum is building a chatbot that can negotiate a contract in 15 minutes and get more value for both sides. Source : https://sifted.eu/articles/deal-negotiating-ai-skype-founders/ Date : September 17, 2019 at 04:22AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Ministry of Defence is developing ‘military Alexa’ to give soldiers crucial information using artificial intelligence
British soldiers could soon be offered a “military Alexa” digital assistant which would provide troops in the field with automated information from combat tactics to … Source : https://inews.co.uk/news/uk/ministry-of-defence-amazon-alexa-soldiers-information/ Date : September 16, 2019 at 10:20PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Chatbots in Banking | Benefits, Building Blocks, Examples and Future
Conversations with customers have become the need of the hour for businesses. Now we are witnessing a paradigm shift from mass-centered to granular, account-based approach. Source : https://chatbotslife.com/chatbots-in-banking-benefits-building-blocks-examples-and-future-46f50cbc9f57?source=rss—-a49517e4c30b—4 Date : September 16, 2019 at 04:47PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Election du service client de l’année: 25% du panel renouvelé
L’une des tendances concerne le chatbot: l’usage de ce canal ne décolle pas (11% des Français disent avoir utilisé un chatbot l’an dernier). Source : https://www.relationclientmag.fr/Thematique/gouvernance-1253/Breves/Election-service-client-annee-panel-renouvele-342307.htm Date : September 16, 2019 at 03:35PM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print
New AI technique targets Alexa’s contextual understanding
Researchers at Amazon have proposed a technique that improves Alexa’s contextual understanding of conversational dialogue.Read More Source : https://venturebeat.com/2019/09/16/researchers-use-ai-to-improve-alexas-contextual-understanding/ Date : September 16, 2019 at 04:34PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print