Catégorie : #CHATBOT
L’actualité et les applications des agents conversationnels et des chatbots, robot logiciel permettant de dialoguer avec un individu ou consommateur par le biais d’un service de conversations automatisées.
Oracle launches AI voice assistant for its business app suite
During its OpenWorld event this week, the company also unveiled plans to have its Digital Assistant integrate with Microsoft’s Teams collaboration platform. Source : https://www.computerworld.com/article/3439437/oracle-launches-ai-voice-assistant-for-its-business-app-suite.html Date : September 21, 2019 at 09:37PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
How to Leverage Facebook Chatbots to Catapult Your Sales
The News Feed used to be a place for distributing *content* and marketing your business. However, as Facebook shifts its focus toward privacy and personal … Source : https://www.influencive.com/how-to-leverage-facebook-chatbots-to-catapult-your-sales/ Date : September 21, 2019 at 08:36PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Chatbot Market Expectation Surges With Rising Demand And Changing Trends
A global market research report by Researchunt.com offers the latest published report on global Chatbot market and Forecast 2019-2025 for delivering key … Source : https://coinintime.com/chatbot-market-expectation-surges-with-rising-demand-and-changing-trends/31205/ Date : September 21, 2019 at 02:27AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Are Chatbots Useful?
AI powered chatbots are increasingly being used by enterprises and governments alike. These scenarios include customer support and customer *service*, … Source : https://www.forbes.com/sites/cognitiveworld/2019/09/20/are-chatbots-useful/ Date : September 20, 2019 at 05:25PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Chatbots in Healthcare: Advantages and Disadvantages
Technology that substitutes a hospital administrator, a healthcare consultant, a self-care coach, or an elderly care provider. How to make it effective, trustworthy, and safe? Source : https://chatbotslife.com/chatbots-in-healthcare-advantages-and-disadvantages-346448ed634c?source=rss—-a49517e4c30b—4 Date : September 20, 2019 at 04:51PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Why Chatbots are the future of marketing?
There has been a dramatic change in the way brands and customers have been interacting over the past few years. With everything going digital, consumers are increasingly opting for ways to communicate that are accessible, simpler and faster. Similarly, brands are looking for opportunities that will elevate different forms of…
Redefining Consumer Experience through Chatbots
Chatbots: An organization’s most valuable employee! A chatbot is a service, fuelled by both rules and artificial intelligence. End users converse with a chatbot using a chat interface. This chat is similar to how they would talk to people in real life. Source : https://chatbotslife.com/redefining-consumer-experience-through-chatbots-58f573893bf9?source=rss—-a49517e4c30b—4 Date : September 19, 2019 at…
L’avenir des services clients ne passera peut-être pas par les chatbots…
Considérés comme un atout pour améliorer l’expérience client, les chatbots ne séduisent pas les Français. Certains sont même effrayés au point de … Source : https://www.itforbusiness.fr/lavenir-des-services-clients-ne-passera-peut-etre-pas-par-les-chatbots-24509 Date : September 20, 2019 at 05:12AM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print
Study: 70% of people will swap store visits for voice assistants by 2022
Consumers increasingly prefer to interact with voice assistants and chatbots than with humans, especially when researching products or responding to customer … Source : https://www.mobilemarketer.com/news/study-70-of-people-will-swap-store-visits-for-voice-assistants-by-2022/563238/ Date : September 19, 2019 at 05:10PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
AI in the Hospitality Industry: Pros and Cons
By Donald Fomby. Over the last several years, AI-powered technologies like voice- and text-enabled assistants and chatbots have become a usual part of our … Source : https://www.hotel-online.com/press_releases/release/ai-in-the-hospitality-industry-pros-and-cons/ Date : September 19, 2019 at 03:57AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Airlines put AI on the frontline of customer service
It’s not just technology companies that are putting artificial intelligence (AI) first these days. AI is becoming the new self-*service* and airlines are among the first … Source : https://www.businesstimes.com.sg/asean-business/airlines-put-ai-on-the-frontline-of-customer-service Date : September 19, 2019 at 02:57AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Nestle sustainability chatbot research project wins industry award
Nestlé Australia and InSites Consulting’s chatbot research experiment has just secured top honours at the Australian Market and Social Research Society … Source : https://www.cmo.com.au/article/666536/nestle-chat-bot-research-project-wins-industry-award/ Date : September 18, 2019 at 11:26PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Qu’est-ce que le Selfcare Digital ?
Le selfcare digital est une ou un groupe de solution(s) permettant à vos utilisateurs d’être complètement autonomes sur votre site internet, ou même intranet. Cela concerne des actes de gestion habituellement simples comme la gestion d’un contrat, la demande de devis ou encore trouver la réponse à une question relevant…
Parlons chatbot #26
Dans ce 26e numéro de Parlons Chatbot, partons à la découverte de l’agent conversationnel de Comparateur Placements, qui vous aide à choisir votre produit d’épargne ; du bot de la Direction générale des impôts marocaine ; d’un hypothétique chatbot Mac Donald’s et de Sam, un robot RH qui rencontre un beau succès….
How Can We Use Chatbots in Education?
The term ‘chatbot’ may not be a universally recognized term yet, but that has not stopped chatbots from embedding themselves in our digital worlds. Anyone who … Source : https://www.thetechedvocate.org/how-can-we-use-chatbots-in-education/ Date : September 19, 2019 at 11:31AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Is SAP Conversational AI a Silver Bullet for Optimized Communications?
New SAP Conversational AI supporting powerful features and capabilities could build, enrich, and improve the performance of chatbots. Here’s more to it. Source : https://www.cioapplications.com/news/is-sap-conversational-ai-a-silver-bullet-for-optimized-communications–nid-5095.html Date : September 19, 2019 at 11:00AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
4 ways brands can incorporate chat messaging into their marketing strategy
Chat messaging has become an effective communication channel between customers and businesses… Source : https://www.bizcommunity.com/Article/196/33/195770.html Date : September 19, 2019 at 09:59AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
Ministry of Defence is developing ‘military Alexa’ to give soldiers crucial information using artificial intelligence – iNews
Ministry of Defence has awarded a £700000 contract to explore an AI ‘chatbot’ to feed troops crucial information via secure link. Source : https://inews.co.uk/news/uk/ministry-of-defence-amazon-alexa-soldiers-information-619685 Date : September 19, 2019 at 08:58AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print
L’avenir des services clients ne passera peut-être pas par les chatbots…
Considérés comme un atout pour améliorer l’expérience client, les chatbots ne séduisent pas les Français. Certains sont même effrayés au point de bannir les commerçants faisant appel à cette technologie. Interactions en temps réel, disponibilité multicanal 24/7, coûts d’exploitation réduits, réponses personnalisées, diminution des délais d’attente… On ne cesse de…
Les avantages des chatbots pour optimiser le parcours collaborateur
L’expérience collaborateur est de plus en plus liée au degré de transformation numérique de l’entreprise. La mise en place de solutions digitales contribue à rendre l’environnement de travail plus agréable et stimulant. Source : https://www.journaldunet.com/management/expert/71698/les-avantages-des-chatbots-pour-optimiser-le-parcours-collaborateur.shtml Date : September 19, 2019 at 05:43PM Tag(s) : Médias spécialisés Share this… Email Facebook…