360-degree customer service: make your chatbot transactional

The birth and subsequent adoption of a technology often observes a curve known as the “Hype Cycle”, as defined by Gartner. Conversational technologies such as virtual assistants and chatbots, especially those using Artificial Intelligence components such as Natural Language Processing, are perfect examples of this cycle.

Source : https://chatbotslife.com/360-degree-customer-service-make-your-chatbot-transactional-4576ba662e?source=rss—-a49517e4c30b—4

Date : April 30, 2020 at 04:49PM

Tag(s) : #CHATBOT ENG