AI Chatbots in Telecom: Considerations to Help your Company Transition

How can AI Chatbots help the telecom industry? From improving major KPIs like customer experience and providing support 24/7 to reducing fraud and operational costs, smart chatbots and Artificial Intelligence in telecom contact centers are becoming increasingly popular but require preparation. Here we will assess key points to consider when preparing to adopt Conversational AI solutions.

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Date : April 9, 2020 at 04:50PM