Étiquette : customer

Source : https://www.youtube.com/watch?v=UtKZ4YllMOM Date : November 5, 2019 at 06:10PM Tag(s) : #eSANTE ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Do we still embrace the rise of the chatbot for customer support? How does AI impact our experiences online? Source : https://www.zdnet.com/article/seven-out-of-ten-americans-have-chatbot-fatigue/#ftag=RSSbaffb68 Date : November 5, 2019 at 07:38PM Tag(s) : Médias internationaux Share this… Email Facebook Twitter Linkedin Whatsapp Print

A lot of digital marketing enthusiasts are pitching the idea for chatbot integration on various platforms. Artificial Intelligence has been around for five decades, but the advent of Machine Learning has opened the door to newer horizons. Source : https://chatbotslife.com/principles-to-design-a-smarter-conversational-chatbot-for-any-business-cde1c31e378b?source=rss—-a49517e4c30b—4 Date : November 5, 2019 at 02:17PM Tag(s) : #CHATBOT…

There are new business processes, technologies, and IT environments around every corner in the digital age of today. And they keep getting more complex with each release and update. Many businesses, large and mid-size have already integrated unique systems and applications at scale. But automation remains elusive for many companies….

Organizations today must embrace a data-driven culture or risk being left behind. A recent Harvard Business Review survey found organizations with data-driven cultures improve revenue by four times and unlock rich insights to drive meaningful business transformation and customer satisfaction. Source : https://azure.microsoft.com/blog/build-a-data-driven-culture-to-accelerate-innovation/ Date : November 4, 2019 at 03:14PM…

There are incredible transformations happening across industries through the application of AI. We have a front row seat with customers who are successfully digitizing core business processes and creating more engaging and personalized customer experiences. With Microsoft’s AI platform, Azure AI, our vision continues to center on helping our customers…

Amazon QuickSight announced the launch of Cross Data Source Join, which allows you to connect to multiple data sources and join data across these sources in Amazon QuickSight directly to create data sets used to build dashboards. For example, you can join transactional data in Amazon Redshift that contains customer…

Many of our colleagues have written extensively about the impact big data is having on the gaming industry. They have said that big data technology is probably the biggest game changer in the industry. Source : https://www.smartdatacollective.com/best-uses-of-data-and-tech-in-gaming-industry/ Date : November 1, 2019 at 10:32PM Tag(s) : #DATA ENG Share this……

Cities, companies, universities and non-profit organisations working on smart city projects can now access the largest trove of categorized and indexed sensor data sourced from public infrastructure in over 50 countries. Source : https://www.traffictechnologytoday.com/news/data/worlds-largest-iot-data-ecosystem-opens-to-smart-city-developers.html Date : November 1, 2019 at 04:03PM Tag(s) : #DATA ENG Share this… Email Facebook Twitter…

Contrairement à certaines idées reçues, la prospection téléphonique fonctionne toujours. Mais elle doit s’adapter à l’évolution des techniques de vente et des outils technologiques à leur disposition. Source : https://www.bob-le-bot.fr/blog/ameliorer-taux-transformation-prospection-telephonique/ Date : November 1, 2019 at 10:28AM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://cio.economictimes.indiatimes.com/news/strategy-and-management/how-policybazaar-adopted-chatbot-and-callbot-to-ramp-up-customer-experience/71714531 Date : October 31, 2019 at 06:09PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Digital media has brought everything within the reach of our fingertips. There is nothing that you cannot access through your smartphones or laptops, regardless of wherever you are. Likewise, there are various types of software and applications that have made our lives easy to work with. Source : https://chatbotslife.com/8-tips-on-how-to-scale-your-business-with-chatbots-7ffc1b36a5d3?source=rss—-a49517e4c30b—4 Date :…

To state that chatbots are here to stay is not breaking news. As consumers, we are becoming more and more used to interacting with these virtual assistants in our daily lives, especially when browsing the web. As companies, we know that chatbots are an essential piece on the path to…

Conversational AI is a version of Artificial Intelligence that allows people to communicate with applications, websites, and devices in humanlike natural language via voice, text, touch or gesture input. As a business owner, your goal would be to acquire more customers and retain them with the Conversational AI platform. It…

Since chats became the email of 2019, marketers alongside developers employ new strategies and technologies to approach customer service of the new age. In fact, Conversational AI proves to boost sales and brand loyalty, wait… but first, let’s figure out what is a conversational AI and how it can be…

The home goods retailer has announced that an unauthorised party acquired the login information of some of its customers. According to the Securities and Exchange Commission (SEC) filing, an unauthorised party obtained email and password information from an external source outside the company’s system.  Source : https://gdpr.report/news/2019/10/31/privacy-bed-bath-beyond-discloses-data-breach/ Date : October 31,…

… Messenger app. Named Wajih, the chatbot tool will help subscribers perform … Source : https://it.einnews.com/article/500774399/2nXhmVFYOhZtmEpG?ref=rss&ecode=e-v0FJMC0hDYnvEW Date : October 31, 2019 at 09:40AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Be it any social media platform — Facebook, Telegram, Hangouts, Slack, etc. Over a period of time, the usage of chatbots has increased gradually and even on many websites/apps such as Amazon, Uber Eats, and other B2B and B2C businesses. Chatbots can easily understand the user intent with the help of machine…

Chatbots have confidently occupied interaction between businesses and customers. In addition to apparent advantages such as building effective communication and trusting relationships between the parties, these virtual interlocutors are an integral part of business monetization strategy and a powerful tool for increasing profits. Source : https://chatbotslife.com/why-chatbots-are-a-must-have-for-your-business-a3b1d98d8d0e?source=rss—-a49517e4c30b—4 Date : October 30,…

Source : https://www.mobilepaymentstoday.com/whitepapers/11-reasons-why-customer-service-chatbots-fail/ Date : October 30, 2019 at 02:57PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print