Étiquette : customer

On the 4th March 2020, TeraRecon announced it had signed an agreement to be acquired by the SymphonyAI Group. Source : https://hitconsultant.net/2020/03/09/terarecon-acquired-by-symphonyai-what-is-the-impact-for-medical-imaging-market/ Date : March 9, 2020 at 07:09AM Tag(s) : #eSANTE ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://www.businessinsider.in/finance/news/the-chatbots-in-insurance-playbook-case-studies-on-how-three-insurers-are-using-chatbots-to-boost-customer-acquisition-slash-claims-processing-times-and-increase-staff-productivity/articleshow/74556813.cms Date : March 9, 2020 at 05:47PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Conversation Designer is a relatively new job on the IT market. But what exactly do these people do? Can you become one? Source : https://chatbotslife.com/what-does-a-conversation-designer-do-besides-building-chatbots-f8da5e5ac9d2?source=rss—-a49517e4c30b—4 Date : March 9, 2020 at 05:42PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Corero Network Security, a firm that specialises in real-time, high-performance, automatic DDoS attack detection and mitigation, has published their Full Year 2019 DDoS Trends Report. Source : https://gdpr.report/news/2020/03/09/privacy-almost-all-ddos-cyberattacks-are-less-than-10gbps/ Date : March 9, 2020 at 08:44AM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Artificial intelligence is the basis for many agile applications. InfoQ author Ben Linders wrote a detailed article about the role of AI in the Agile World. One of the many ways that agile developers are utilizing AI is by streamlining the implementation of Scrum teams. Source : https://www.smartdatacollective.com/ai-advances-facilitate-scrum-team-construction-for-agile-development/ Date : March…

Brexit Briefing by PrivSec is a data protection conference that gets to the heart of cybersecurity and data privacy issues related to the UK’s withdrawal from the EU. Source : https://gdpr.report/news/2020/03/09/data-protection-conference-offers-post-brexit-perspective/ Date : March 9, 2020 at 01:47PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Remember the times when, during a problem with an order from Flipkart or Amazon, one would have to wait hours on call for an agent to attend and resolve the issue? Not many years back, the same bottleneck was also faced by many while ordering food from companies like Swiggy…

These Chatbot Usage Metrics Will Change Your Customer Service Strategy Source : https://www.avibenezra.com/tech/these-chatbot-usage-metrics-will-change-your-customer-service-strategy/ Date : March 8, 2020 at 01:16AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

In a Q&A, Vincent Granville, executive data scientist and co-founder of Data Science Central, discusses how AI has changed the data science field and the ways in which it will continue to do so. Source : http://www.datasciencecentral.com/xn/detail/6448529:BlogPost:936528 Date : March 7, 2020 at 08:25PM Tag(s) : #DATA ENG Share this……

Despite our cultural obsession with achieving inbox zero, email remains one of the top ways customers reach out to businesses. Source : https://www.zendesk.fr/blog/guide-to-customer-service-email-management-software/ Date : March 7, 2020 at 01:26AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

A whistleblower is accusing Alinta Energy of a data breach subsequently violating Australia privacy laws. Source : https://gdpr.report/news/2020/03/06/privacy-major-energy-company-accused-of-security-breach-impacting-over-1m-customers/ Date : March 6, 2020 at 06:09PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Providers, payors, pharmaceuticals, and life sciences companies are leading the next wave of healthcare innovation by utilizing connected devices. From continuous patient monitoring, to optimizing operations for manufacturers and cold-chain supply tracking for the pharmaceutical industry, the healthcare industry has embraced IoT technology to improve patient outcomes and operations. Source…

The digital marketing space is continually evolving, and new technologies are shaping this change. Big data has had a tremendous effect on the profession. All marketers should try to understand the impact of big data and find ways to incorporate this technology into their business models. Source : https://www.smartdatacollective.com/3-big-data-technologies-are-reshaping-digital-marketing/ Date…

Restaurant tech: Chatbot as a solution to combine self-ordering kiosks, food delivery platforms and online ordering websites. Source : https://chatbotslife.com/restaurant-tech-chatbot-as-a-solution-to-combine-self-ordering-kiosks-food-delivery-platforms-8864fdb06600?source=rss—-a49517e4c30b—4 Date : March 6, 2020 at 05:34PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Since GDPR was introduced in 2018, it’s now easier to see how the regulation is impacting businesses, the way in which they manage their data, and their subsequent marketing efforts. Consumers, too, are more informed as businesses give serious consideration to the legitimacy and lawful basis around the collection, use,…

Ikea’s furniture may be an omnipresent fixture at most houses in the west, but its warehouses are flooded with something else — items that are returned by customers. With reportedly $44.6 billion worth of products sold across its 433 stores in 52 countries, roughly one of every 10 of those…

New research has found that the majority of UK small to medium-sized businesses (SMBs) in the UK know what needs to be done to comply with GDPR. Source : https://gdpr.report/news/2020/03/06/privacy-just-10-of-smbs-believe-they-are-fully-gdpr-compliant/ Date : March 6, 2020 at 03:07PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Source : https://smartercx.com/chatbots-make-these-3-customer-experience-improvements-possible/ Date : March 6, 2020 at 04:02PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

Data science is all about extracting the information from the data gathered. As data has become one of the essential entities in today’s world, it drives substantial business profits. It also inspires many to launch their startup based on the assessments they perform of the user interests. While it seems a…

One of my favorite Talend customer success stories is the International Consortium of Investigative Journalists (ICIJ). I love this story not only because they transformed investigation journalism with data, won the Pulitzer prize for the Panama papers, and helped the public to recover billions of dollars  lost to illegal tax…