Étiquette : customer

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Posted in #SECURITE ENG

#Privacy: Full-service web console promises to bring new cybersecurity to customer management

Cybersecurity solutions and services specialists, Panda Security, has unveiled an updated partner programme engineered to help partners who want to expand business beyond legacy endpoint protection. Source : https://gdpr.report/news/2020/03/25/privacy-full-service-web-console-promises-to-bring-new-cybersecurity-to-customer-management/ Date : March 25, 2020 at 08:09AM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #SECURITE ENG

#Privacy: Veterans launched new cyber-risk response to combat ransomware

According to a recent industry report, in 2019 alone, the U.S. was hit by a barrage of ransomware attacks that impacted more than 966 government agencies, educational establishments, and healthcare providers, costing potentially in excess of $7.5 billion. Source : https://gdpr.report/news/2020/03/24/privacy-veterans-launched-new-cyber-risk-response-to-combat-ransomware/ Date : March 24, 2020 at 08:08AM Tag(s) :…

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Posted in #SECURITE ENG US GOV

Vulnerability Summary for the Week of March 16, 2020

Original release date: March 23, 2020 Source : https://www.us-cert.gov/ncas/bulletins/sb20-083 Date : March 23, 2020 at 09:15PM Tag(s) : US GOV Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #AI ENG

Top AI Tools Transforming The B2B Sales Industry

As technology has evolved, industries have accepted and implemented them in business operations to obtain exponential growth, and among many technologies, artificial intelligence (AI) has played a major role. From unlocking new insights, finding client-focused value, identifying customer behaviour to closing deals, AI is spearheading the B2B sales landscape today….

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Posted in #SECURITE ENG

Who’s Behind the ‘Web Listings’ Mail Scam?

In December 2018, KrebsOnSecurity looked at how dozens of U.S. political campaigns, cities and towns had paid a shady company called Web Listings Inc. after receiving what looked like a bill for search engine optimization (SEO) services rendered on behalf of their domain names. The story concluded that this dubious…

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Posted in #CHATBOT ENG

What is Conversational Commerce?

Almost a year ago, I started working on a platform that allowed a customer to complete a transaction in a messaging channel they were talking to us in. Breaking it down, we believed it had the ability to disrupt entire industries that are built on email communication and traditional checkout…

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Posted in #AI ENG

Can AI-Based Credit Decisions Be Explained?

The use of AI in business has been moot for a while now. One of the biggest points of the debate has been the explainability of decisions by AI. AI may or may not explain all the decisions arrived at but one could mimic an AI process and develop an…

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Posted in #SECURITE ENG

#Privacy: Digital Defense added to Ventures List Cybersecurity top 150

Digital Defense has announced that it has been named in The Hot 150 Cybersecurity Companies To Watch In 2020 by Cybersecurity Ventures. Source : https://gdpr.report/news/2020/03/23/privacy-digital-defense-added-to-ventures-list-cybersecurity-top-150/ Date : March 23, 2020 at 05:07PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #SECURITE ENG

#Privacy: UK fintech company struck by ransomware

Finastra has announced that a ransomware attack has resulted in its servers being taken offline. Source : https://gdpr.report/news/2020/03/23/privacy-uk-fintech-company-struck-by-ransomware/ Date : March 23, 2020 at 01:07PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #RGPD ENG

#Privacy: Gaining better visibility into your data

Data is the lifeblood of any business and in today’s data driven world, information is all-pervasive and, for many organisations, is in danger of reaching saturation point. Source : https://gdpr.report/news/2020/03/23/privacy-gaining-better-visibility-into-your-data/ Date : March 23, 2020 at 04:06PM Tag(s) : #RGPD ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Why every online store needs a customer service chatbot

… unlocked growth opportunities in the chatbot industry. Machine learning methods are … dialogue to streamline customer service. Chatbot-driven commerce with the conversational … have improved conversational skills. Reportedly, Chatbot Meena will run on the … Source : https://it.einnews.com/article/512729188/izwdQUTwnCQpLGc_?ref=rss&ecode=e-v0FJMC0hDYnvEW Date : March 23, 2020 at 06:45AM Tag(s) : #CHATBOT ENG…

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Posted in #DATA ENG #AI ENG

Attend the Online Data Science Masterclass (Series 2) – Register Now!

Analytics India Magazine in association with ISB Institute of Data Science is organising the second Online Masterclass on Data Science on 28th March 2020 11 AM to 12:30 PM. Source : https://analyticsindiamag.com/attend-the-online-data-science-masterclass-series-2-register-now/ Date : March 21, 2020 at 01:14PM Tag(s) : #AI ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Latest Chatbot Challenges to Look Out for in 2020

Leveraging chatbots in customer service is gaining popularity. Why? Chatbots can engage with your existing customers and potential buyers via […] Source : https://thechatbot.net/chatbot-challenges-2020/ Date : March 22, 2020 at 07:25AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #SECURITE ENG

Why the security of retail systems is key to building long term customer trust

Cloud technologies and the IoT have opened up seemingly endless possibilities for the modern retail organisation. Customers have never had as much control over purchasing decisions as they do today, with the ability to make transactions at the touch of a button for goods and services from the comfort of…

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Posted in #RGPD ENG

#Privacy: Data privacy in the era of the connected car

In a world that is becoming increasingly connected, the way tech companies approach privacy can either earn or lose their customers’ trust. Learn how TomTom approaches privacy in and out of the connected car. Source : https://gdpr.report/news/2020/03/19/privacy-data-privacy-in-the-era-of-the-connected-car/ Date : March 19, 2020 at 01:54PM Tag(s) : #RGPD ENG Share this……

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Posted in #RGPD ENG

#Privacy: A future without privacy or digital security

Every so often I’m asked for a prediction. Some glimpse of a possible future from my magic crystal ball. As a cybersecurity person, I tend to look for possible outcomes – and unfortunately, those outcomes aren’t always that positive. Source : https://gdpr.report/news/2020/03/19/privacy-a-future-without-privacy-or-digital-security/ Date : March 19, 2020 at 04:56PM Tag(s)…

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Posted in #CHATBOT ENG

Chatlayer.ai becomes part of Sinch

Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, has entered into a definitive agreement to acquire Chatlayer BV. Source : https://www.chatlayer.ai/blog/chatlayer-ai-becomes-part-of-sinch/?utm_source=rss&utm_medium=rss&utm_campaign=chatlayer-ai-becomes-part-of-sinch Date : March 19, 2020 at 02:26PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Ada raises $44M Series B to improve its chatbot customer service platform

Source : https://techcrunch.com/2020/03/19/ada-raises-44m-series-b-to-improve-its-chatbot-customer-service-platform/ Date : March 19, 2020 at 02:59PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #DATA ENG

How Using Data Leads to More Effective Email Marketing

Email is one of the most effective channels for businesses to reach target audiences. But any email campaign must be well-planned, researched, and built on customer insights. Source : https://datafloq.com/read/how-using-data-leads-more-effective-email-marketing/8008 Date : March 19, 2020 at 09:11AM Tag(s) : #DATA ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #DATA ENG

Why data experience is the new customer experience

La-Z-Boy has been around for nearly 100 years. However, in the 1990s, the recession and various competitors manufacturing overseas hit the company hard and it decided to switch up its marketing to attract more affluent and younger buyers, as well as women. Source : https://www.cmo.com.au/article/672017/why-data-experience-new-customer-experience/ Date : March 19, 2020…