Catégorie : #CHATBOT

L’actualité et les applications des agents conversationnels et des chatbots, robot logiciel permettant de dialoguer avec un individu ou consommateur par le biais d’un service de conversations automatisées.

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Posted in #CHATBOT ENG #AI ENG

How intelligent AI chatbot technology is transforming the higher education admissions process

Source : https://www.fenews.co.uk/press-releases/76215-how-intelligent-ai-chatbot-technology-is-transforming-the-higher-education-admissions-process Date : September 16, 2021 at 05:36PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Are Chatbots and Virtual Assistants the same? See the main questions

Source : https://www.clarepeople.com/2498-are-chatbots-and-virtual-assistants-the-same-see-the-main-questions/ Date : September 16, 2021 at 12:32AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Will speaking to a chatbot help sort out consumer complaints? Computer says no

Source : https://www.telegraph.co.uk/news/2021/09/16/will-speaking-chatbot-help-sort-consumer-complaints-computer/ Date : September 16, 2021 at 07:21AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #AI ENG #CHATBOT ENG

Tandia Financial Credit Union Slated to Implement FICANEX AI-Powered Chatbot

Source : https://ca.finance.yahoo.com/news/tandia-financial-credit-union-slated-113000165.html Date : September 15, 2021 at 07:36PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

Les Chatbots : 5 leviers puissants de marketing stratégique

2 – L’IA conversationnelle automatisée, l’assistant commercial parfait ! Toujours dans une logique « commerciale » le chatbot peut se révéler un … Source : https://www.cadre-dirigeant-magazine.com/reussir-en-entreprise/chatbot-5-leviers-marketing-strategiques/ Date : September 16, 2021 at 08:03AM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #SMARTCITY ENG

Seoul expands AI chatbot messaging service for public inquiries

Source : https://www.smartcitiesworld.net/news/seoul-expands-ai-chatbot-messaging-service-for-public-inquiries-6901 Date : September 16, 2021 at 07:50AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #EVENEMENTS

ET CX+ Virtual Summit 2021: To Bot or Not? Delight Made Easy with Chatbots

Source : https://brandequity.economictimes.indiatimes.com/news/marketing/et-cx-virtual-summit-2021-to-bot-or-not-delight-made-easy-with-chatbots/86222014 Date : September 15, 2021 at 08:17AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA FRANCE GOUV

MIA, le « chatbot » qui vous guide dans vos démarches administratives

Obtention d’une carte d’identité, changement d’adresse sur une carte grise ou encore signalement d’une fraude à la carte bancaire : le robot conversationnel MIA est là pour vous renseigner pas à pas. Source : https://www.gouvernement.fr/mia-le-chatbot-qui-vous-guide-dans-vos-demarches-administratives Date : September 14, 2021 at 04:30PM Tag(s) : FRANCE GOUV,#AI FRA,Intelligence artificielle Share this……

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Posted in #CHATBOT ENG

Technology Isn’t a Substitute for Content Strategy

Source : https://www.business2community.com/content-marketing/technology-isnt-a-substitute-for-content-strategy-02430557 Date : September 13, 2021 at 09:52PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Chatbot Market to see Booming Business Sentiments

Source : https://www.openpr.com/news/2391276/chatbot-market-to-see-booming-business-sentiments-ibm-egain Date : September 14, 2021 at 03:46AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA #IA FRA

L’intelligence artificielle sur le marché de la sécurité des chatbots reflètera une …

L’intelligence artificielle sur le marché de la sécurité des chatbots reflètera une solide expansion au cours de la période 2021-2028 | Acteurs … Source : https://androidfun.fr/lintelligence-artificielle-sur-le-marche-de-la-securite-des-chatbots-refletera-une-solide-expansion-au-cours-de-la-periode-2021-2028-acteurs-cles-mondiaux-maruti-techlabs-inbenta-technologies-in/ Date : September 13, 2021 at 02:45PM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #eSANTE ENG #CHATBOT ENG

Chatbots in Healthcare: A More Humanized, Patient-Oriented Approach

The adoption of chatbots and virtual assistants, coupled with the integration of artificial intelligence and machine learning technology, has revolutionized the healthcare industry. In many ways, chatbots have become ubiquitous, providing a more optimized user experience through digital means. Source : https://hitconsultant.net/2021/09/10/chatbots-healthcare-humanized-patient-oriented-approach/ Date : September 10, 2021 at 06:50PM Tag(s)…

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Posted in #CHATBOT ENG

Integrated Chatbot Customer Service – Automated Conversion System Launched

Source : https://www.digitaljournal.com/pr/integrated-chatbot-customer-service-automated-conversion-system-launched Date : September 10, 2021 at 08:10PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Human or Computer? Who’s Really Helping You With Customer Service?

Source : https://www.aarp.org/money/budgeting-saving/info-2021/chatbot-customer-service-best-uses.html Date : September 10, 2021 at 11:07PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

Relation client : la technologie n’élimine pas l’humain

Prenons l’exemple d’un chatbot. … Ce sont également ces derniers qui vont animer les tchats : le chatbot couvrant 70 % de la tâche, … Source : https://www.forbes.fr/business-inside-tv/relation-client-la-technologie-nelimine-pas-lhumain/ Date : September 10, 2021 at 04:12PM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

Le service client de la Bâloise se dote d’un assistant vocal qui comprend le suisse allemand

La Bâloise a introduit un chatbot vocal pour répondre aux appels reçus par son service client. Il est chargé de s’informer sur la démarche de … Source : https://www.ictjournal.ch/news/2021-09-10/le-service-client-de-la-baloise-se-dote-dun-assistant-vocal-qui-comprend-le-suisse Date : September 10, 2021 at 04:12PM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

6 Tips on how to prepare for the first phase of chatbot deployment

Are you excited by the idea of having a virtual assistant on your website or social media profile, but you are unsure of how to start your journey? We feel you! Creating a chatbot that acts as the face of your company is a challenge, requiring thorough analysis and preparation….

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Posted in #CHATBOT FRA

Les chatbot majoritairement utilisés comme FAQbot

Plateforme de création de chatbot basée sur une IA propriétaire, Botnation a réalisé une analyse de 779 000 conversations, de plus de 530 chatbots … Source : https://www.ecranmobile.fr/Les-chatbot-majoritairement-utilises-comme-FAQbot_a69739.html Date : September 10, 2021 at 02:12AM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

Le Kenya lance une application d’agent conversationnel pour renforcer la gestion des catastrophes

C’est à travers un communiqué qu’Evangeline Njoka a parlé de l’application mobile d’agent conversationnel (chatbot) mis en place par les autorités … Source : https://www.agenceecofin.com/gestion-publique/0909-91357-le-kenya-lance-une-application-d-agent-conversationnel-pour-renforcer-la-gestion-des-catastrophes Date : September 10, 2021 at 02:12AM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Boston launches chatbot, donation platform to strengthen food access

… (OFA) launched an SMS chatbot and food donation platform to … most convenient for them.” The chatbot, originally introduced after the 2020 … the first iteration of the chatbot we received very positive … with the tool.  The chatbot is available in English and … Source : https://it.einnews.com/article/550984280/Nd_JU76b1EiFDRVp?ref=rss&ecode=e-v0FJMC0hDYnvEW Date…