Catégorie : #CHATBOT

L’actualité et les applications des agents conversationnels et des chatbots, robot logiciel permettant de dialoguer avec un individu ou consommateur par le biais d’un service de conversations automatisées.

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Posted in #CHATBOT FRA

Facebook a-t-il sonné la fin des chatbots ?

Depuis quelques jours la rumeur gronde. Facebook aurait mis le coup de grâce aux chatbots, montrant sa volonté d’en finir avec une technologie … Source : https://www.cbnews.fr/digital/image-facebook-t-il-sonne-fin-chatbots-spoiler-alerte-non-50145 Date : March 11, 2020 at 02:42AM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Chatbots aren’t going away any time real soon, suggests new research

Source : https://insideretail.asia/2020/03/11/chatbots-arent-going-away-any-time-real-soon-suggests-new-research/ Date : March 11, 2020 at 04:18AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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AI chatbots – a tool of empowerment

Source : https://www.thesundaily.my/business/ai-chatbots-a-tool-of-empowerment-HG2109933 Date : March 11, 2020 at 03:18AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Will Technology Replace Insurance Agents?

Source : https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2020/03/09/will-technology-replace-insurance-agents/ Date : March 9, 2020 at 01:16PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

Conversational Assistants and Quality with Watson Assistant

In an earlier blog post on Conversational Assistants and Quality that can be found here (and here), I provided a link to a Python notebook… Source : https://chatbotslife.com/conversational-assistants-and-quality-with-watson-assistant-the-measures-c763f974adad?source=rss—-a49517e4c30b—4 Date : March 9, 2020 at 02:41PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

5 reasons why chatbots represent a huge opportunity for retailers

Source : https://www.retailcustomerexperience.com/blogs/5-reasons-why-chatbots-represent-a-huge-opportunity-for-retailers/ Date : March 9, 2020 at 01:46PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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4 Key Building Blocks of Great Customer Service

Source : https://www.cxotoday.com/news-analysis/4-key-building-blocks-of-great-customer-service/ Date : March 9, 2020 at 03:47AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

Banque Casino introduit les chatbots dans sa stratégie commerciale

La banque en ligne a développé des chatbots capables de répondre en ligne à des demandes simples. L’objectif est de fluidifier la relation client et … Source : https://www.actionco.fr/Thematique/strategie-commerciale-1218/Breves/Comment-Banque-Casino-introduit-chatbots-dans-strategie-commerciale-347237.htm Date : March 9, 2020 at 05:45AM Tag(s) : #CHATBOT FRA Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

THE CHATBOTS IN INSURANCE PLAYBOOK: Case studies on how three insurers are using chatbots to boost customer ac

Source : https://www.businessinsider.in/finance/news/the-chatbots-in-insurance-playbook-case-studies-on-how-three-insurers-are-using-chatbots-to-boost-customer-acquisition-slash-claims-processing-times-and-increase-staff-productivity/articleshow/74556813.cms Date : March 9, 2020 at 05:47PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

What does a conversation designer do (besides building chatbots)

Conversation Designer is a relatively new job on the IT market. But what exactly do these people do? Can you become one? Source : https://chatbotslife.com/what-does-a-conversation-designer-do-besides-building-chatbots-f8da5e5ac9d2?source=rss—-a49517e4c30b—4 Date : March 9, 2020 at 05:42PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Conversational Marketing Top Trends for 2020

Source : https://www.business2community.com/marketing/conversational-marketing-top-trends-for-2020-02288914 Date : March 9, 2020 at 12:47PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #AI ENG

How Hospitals Use AI To Triage The Triage

Source : https://www.pymnts.com/coronavirus/2020/how-hospitals-use-ai-to-triage-the-triage/ Date : March 9, 2020 at 09:15AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #IA FRA #CHATBOT ENG

AI Guides | AI and Ethical Frameworks

Source : https://www.lexology.com/library/detail.aspx?g=5e870008-7372-4b58-82f1-f19d8ac1aab4 Date : March 9, 2020 at 12:47PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT FRA

Selfcare, Chatbots, FAQ Dynamiques – Comment évaluer leur ROI?

Lors de l’évaluation des performances d’une solution de selfcare, une variété de KPIs à suivre s’offre à vous afin de mesurer son retour sur investissement. Source : https://www.inbenta.com/fr/blog/selfcare-evaluer-le-roi/ Date : March 9, 2020 at 03:11PM Tag(s) : #CHATBOT FRA,agent conversationnel Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG #eSANTE ENG

Babylon to train its health chatbot to recognise coronavirus symptoms

Source : https://www.telegraph.co.uk/technology/2020/03/08/babylon-train-health-chatbot-recognise-coronavirus-symptoms/ Date : March 8, 2020 at 01:16PM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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New telemedicine strategies help hospitals address COVID-19

Source : https://www.modernhealthcare.com/patients/new-telemedicine-strategies-help-hospitals-address-covid-19 Date : March 8, 2020 at 02:16AM Tag(s) : #CHATBOT ENG,telemedicine2 Share this… Email Facebook Twitter Linkedin Whatsapp Print

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These Chatbot Usage Metrics Will Change Your Customer Service Strategy

These Chatbot Usage Metrics Will Change Your Customer Service Strategy Source : https://www.avibenezra.com/tech/these-chatbot-usage-metrics-will-change-your-customer-service-strategy/ Date : March 8, 2020 at 01:16AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Your guide to customer service email management software

Despite our cultural obsession with achieving inbox zero, email remains one of the top ways customers reach out to businesses. Source : https://www.zendesk.fr/blog/guide-to-customer-service-email-management-software/ Date : March 7, 2020 at 01:26AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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How to create a chatbot in WordPress

Source : https://www.techiexpert.com/how-to-create-a-chatbot-in-wordpress/ Date : March 7, 2020 at 05:36AM Tag(s) : #CHATBOT ENG Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Parlons Chatbot #47

Cette semaine pour le 47e numéro de Parlons Chatbot, nous partirons à la découverte d’une nouvelle assistante virtuelle qui aide les clients de Terre d’Opale Habitat sur son site web. Nous verrons ensuite qu’Amazon poursuit ses efforts en améliorant ses bots conversationnels « classiques » pour des versions dotées de l’intelligence artificielle….