Chatbots Provide the Personal Touch. Here’s Why That’s a Danger

Welcome to the bot-centric future, which is set to make smartphone users — i.e. almost everyone in the Western hemisphere — navigate the internet in a chit-chat fashion with a virtual assistant. But “assistant” will soon become too impersonal.

Source : https://www.cmswire.com/digital-experience/chatbots-provide-the-personal-touch-heres-why-thats-a-danger/?utm_source=cmswire.com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss

Date : October 30, 2020 at 07:16PM

Tag(s) : Médias internationaux