All of your customers have at least one thing in common: you. Many of them have a lot of other things in common as well, though—similar job responsibilities, challenges, hobbies, and life experiences. If they can figure out a way to connect with each other, that can bring real value to them. From learning tips from each other on how to use your product more effectively to gaining genuine friends, customer communities are a powerful way to improve your customers’ lives.
Source : https://www.zendesk.fr/blog/benefits-building-customer-community/
Date : March 4, 2020 at 02:50PM
Tag(s) : #CHATBOT ENG
