How to Measure the ROI of Chatbots?

Chatbots are widely changing the shape of support and concierge industries across individual niches. Different industries need different kinds of chatbots, but what’s common between most of them is the dire need for quick support. Industries are spending trillions of dollars for providing support, and the chatbot industry could cut that cost by at least 50% in 2–5 years. It a tough one we know, but we have already got you covered on if chatbots are a necessity for businesses?

Source : https://chatbotslife.com/how-to-measure-the-roi-of-chatbots-783af8e10f73?source=rss—-a49517e4c30b—4

Date : January 6, 2020 at 06:51PM

Tag(s) : #CHATBOT ENG