Posted in #CHATBOT ENG, #AI ENG

AirAsia shutters call centres to go all-in on chatbot and voice AI

Published Date: 11 décembre 2019 0 730

The future of customer service is messaging and voice-based artificial intelligence, according to the airline.

Source : https://www.zdnet.com/article/airasia-shutters-call-centres-to-go-all-in-on-chatbot-and-voice-ai/#ftag=RSSbaffb68

Date : December 11, 2019 at 06:10AM

Tag(s) : Médias internationaux