Posted in #CHATBOT ENG CASE STUDY: How Future Generali India Life Insurance used a chatbot to handle customer service so its live agents could focus on scaling operations Published Date: 5 février 2020 0 277 Source : https://www.businessinsider.com/how-future-generali-india-used-customer-service-chatbots-to-scale-2020-2 Date : February 5, 2020 at 05:42PM Tag(s) : #CHATBOT ENG Share this... Email Facebook Twitter Linkedin Whatsapp Print Dans la même catégorie ... 0 344 Posted in #CHATBOT ENG #AI ENG How contact center AI is taking the customer service strain 0 230 Posted in #CHATBOT ENG ‘Unleashing a chatbot on a customer is not improving an experience’: Clickatell’s Pieter de Villiers on the future of chat banking 0 299 Posted in #CHATBOT ENG When chatbots help cope with pandemic stress
