Council Post: Data democratisation and AI—The superpowers to augment customer experience in 2022

If there is one thing we have learned over the last few years, consumers prefer personalisation, and they yearn for human touch when they interact with brands. If they do not get that, they will move on. Customers expect a certain amount of guided selling and look out for products that interest and appeal to them.

Source : https://analyticsindiamag.com/council-post-data-democratisation-and-ai-the-superpowers-to-augment-customer-experience-in-2022/?utm_source=rss&utm_medium=rss&utm_campaign=council-post-data-democratisation-and-ai-the-superpowers-to-augment-customer-experience-in-2022

Date : February 18, 2022 at 05:51AM

Tag(s) : #AI ENG