Posted in #CHATBOT ENG ‘Unleashing a chatbot on a customer is not improving an experience’: Clickatell’s Pieter de Villiers on the future of chat banking Published Date: 11 décembre 2020 0 353 Source : https://tearsheet.co/podcasts/unleashing-a-chatbot-on-a-customer-is-not-improving-an-experience-clickatells-pieter-de-villiers-on-the-future-of-chat-banking/ Date : December 11, 2020 at 03:29PM Tag(s) : #CHATBOT ENG Share this... Email Facebook Twitter Linkedin Whatsapp Print Dans la même catégorie ... 0 421 Posted in #CHATBOT ENG How to Build Trust and Retain Customers in Digital Channels 0 538 Posted in #CHATBOT ENG The falsity of the chatbot vs live chat debate 0 567 Posted in #CHATBOT ENG #AI ENG 5 predictions for AI’s impact on customer experience in 2020 (VB Live)