Today, quality customer service is more important than ever. One in three customers are abandoning brands after a single bad experience, causing U.S. companies more than $75 billion in losses every year. But if you treat them right, customers will do a lot more than stay. Customers who feel valued are actually willing to spend more for the privilege of doing business with you.
Source : https://www.zendesk.fr/blog/experience-data-customer-service/
Date : November 23, 2020 at 07:15PM
Tag(s) : #CHATBOT ENG
