When digital transformation fails, focus on the why and how of change, not just technology and transactions

In these times of digital and pandemic disruption, emphasizing the humanity of change will give DX a purpose. To succeed, digital transformation must now prioritize relationship transformation (RTx) as the ‘why’ of change and modernization.

Source : https://www.zdnet.com/article/when-digital-transformation-fails-focus-on-the-why-and-how-of-change-not-just-technology/#ftag=RSSbaffb68

Date : August 24, 2020 at 10:23PM

Tag(s) : Médias internationaux