THE CHATBOTS IN INSURANCE PLAYBOOK: Case studies on how three insurers are using chatbots to boost customer acquisition, slash claims processing times, and increase staff productivity

In a new 2020 report, Business Insider Intelligence uses a proprietary transformation maturity scale to allow firms measure the maturity of their chatbot deployments.

Source : https://www.businessinsider.com/chatbots-insurance-playbook

Date : June 29, 2020 at 06:05PM

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