Handling Out-of-Scope Queries in Virtual Assistants

With the COVID-19 pandemic causing a surge in support volumes globally, Intelligent Virtual Assistants (IVAs) are fast becoming the go-to choice for the businesses to cater to support requests.

Source : https://chatbotslife.com/handling-out-of-scope-queries-in-virtual-assistants-3763ab94faba?source=rss—-a49517e4c30b—4

Date : June 12, 2020 at 07:10PM

Tag(s) : #CHATBOT ENG