Exploring the Use of Chatbots in Hotels: Technology Providers’ Perspective

Virtual assistants, also known as chatbot technology is getting more prominent and is applied widely in many industries. The use of chatbots, advantages, disadvantages, and future implication should be further understood; particularly from a technology provider’ perspective.

Source : http://link.springer.com/10.1007/978-3-030-36737-4_19

Date : December 16, 2019 at 08:48PM

Tag(s) : Chatbot – Livres