Shallow chatbots are boring

My article Chatbot Decision Trees: seriously, how hard can they be? seems to have struck a chord with chatbot developers. It showed that non-trivial conversations are extremely difficult to orchestrate because they require decision graphs of thousands of interconnected IF…THEN statements — that are impossible to understand and manage — which is why most chatbots are still so shallow (shop assistants rather than experts).

Source : https://chatbotslife.com/shallow-chatbots-are-boring-17dc101d80dc?source=rss—-a49517e4c30b—4

Date : October 17, 2019 at 05:57PM

Tag(s) : #CHATBOT ENG