Étiquette : AirAsia

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AirAsia winds down call centers as chatbot takes on customer care

KUALA LUMPUR — AirAsia said its customer support hotlines would cease operations by the end of the year, as Asia’s largest low-cost carrier places its chatbot … Source : https://news.abs-cbn.com/business/08/27/19/airasia-winds-down-call-centers-as-chatbot-takes-on-customer-care Date : August 27, 2019 at 03:24AM Tag(s) : #CHATBOT ENG,#CHATBOT,Aviation,AirAsia,Customer,Call Center Share this… Email Facebook Twitter Linkedin Whatsapp Print

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AirAsia’s AVA allows seamless passenger travelling experience

SEPANG: AirAsia Group’s chatbot platform powered by artificial intelligence (AI) and machine learning is expected to contribute to the low cost carrier’s ancillary … Source : https://www.nst.com.my/business/2019/08/516160/airasias-ava-allows-seamless-passenger-travelling-experience Date : August 26, 2019 at 11:46AM Tag(s) : #CHATBOT ENG,#CHATBOT,Aviation,AirAsia Share this… Email Facebook Twitter Linkedin Whatsapp Print

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Posted in #CHATBOT ENG

AirAsia wants tools to engage customers using messaging apps

Consumers now want to talk to businesses and find resolutions the way they talk to their friends and family, and this is pushing a big transition… Source : https://www.rli.uk.com/airasia-wants-tools-to-engage-customers-moving-to-messaging-apps/ Date : August 21, 2019 at 04:37AM Tag(s) : #CHATBOT ENG,retail,AirAsia,customer Share this… Email Facebook Twitter Linkedin Whatsapp Print