Posted in #CHATBOT ENG Think Beyond the Chatbot for Great Customer Experience on Social Media Published Date: 22 juillet 2021 0 420 Customers prefer social media channels over telephone support, but many are finding companies fail to meet their expectations. Source : https://www.cmswire.com/customer-experience/think-beyond-the-chatbot-for-great-customer-experience-on-social-media/?utm_source=cmswire.com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss Date : July 21, 2021 at 10:11PM Tag(s) : Médias internationaux Share this... Email Facebook Twitter Linkedin Whatsapp Print Dans la même catégorie ... 0 331 Posted in #CHATBOT ENG Chat bots are becoming uncannily human. Can they be our friends? 0 423 Posted in #CHATBOT ENG China-based AI chatbot developer Xiaoice, which spun off from Microsoft last year, raises $77M Series A at a $1B valuation and says it has over 660M users (Selina Xu/Bloomberg) 0 457 Posted in #CHATBOT ENG #AI ENG AI chatbot aims to fight social isolation in older people