Study: 70% of people will swap store visits for voice assistants by 2022

0.0 00 Consumers increasingly prefer to interact with voice assistants and chatbots than with humans, especially when researching products or responding to customer … Source : https://www.mobilemarketer.com/news/study-70-of-people-will-swap-store-visits-for-voice-assistants-by-2022/563238/ Date : September 19, 2019 at 05:10PM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

AI in the Hospitality Industry: Pros and Cons

0.0 00 By Donald Fomby. Over the last several years, AI-powered technologies like voice- and text-enabled assistants and chatbots have become a usual part of our … Source : https://www.hotel-online.com/press_releases/release/ai-in-the-hospitality-industry-pros-and-cons/ Date : September 19, 2019 at 03:57AM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

Airlines put AI on the frontline of customer service

0.0 00 It’s not just technology companies that are putting artificial intelligence (AI) first these days. AI is becoming the new self-*service* and airlines are among the first … Source : https://www.businesstimes.com.sg/asean-business/airlines-put-ai-on-the-frontline-of-customer-service Date : September 19, 2019 at 02:57AM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

Nestle sustainability chatbot research project wins industry award

0.0 00 Nestlé Australia and InSites Consulting’s chatbot research experiment has just secured top honours at the Australian Market and Social Research Society … Source : https://www.cmo.com.au/article/666536/nestle-chat-bot-research-project-wins-industry-award/ Date : September 18, 2019 at 11:26PM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

Qu’est-ce que le Selfcare Digital ?

0.0 00 Le selfcare digital est une ou un groupe de solution(s) permettant à vos utilisateurs d’être complètement autonomes sur votre site internet, ou même intranet. Cela concerne des actes de gestion habituellement simples comme la gestion d’un contrat, la demande de devis ou encore trouver la réponse à une question relevant du support client. […]

Is SAP Conversational AI a Silver Bullet for Optimized Communications?

0.0 00 New SAP Conversational AI supporting powerful features and capabilities could build, enrich, and improve the performance of chatbots. Here’s more to it. Source : https://www.cioapplications.com/news/is-sap-conversational-ai-a-silver-bullet-for-optimized-communications–nid-5095.html Date : September 19, 2019 at 11:00AM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

Ministry of Defence is developing ‘military Alexa’ to give soldiers crucial information using artificial intelligence – iNews

0.0 00 Ministry of Defence has awarded a £700000 contract to explore an AI ‘chatbot’ to feed troops crucial information via secure link. Source : https://inews.co.uk/news/uk/ministry-of-defence-amazon-alexa-soldiers-information-619685 Date : September 19, 2019 at 08:58AM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

The Future of Customer Experience: Chatbots and AI?

0.0 00 UC Today reports on the latest technology news from around the globe. Read similar Contact Centre news to ‘The Future of Customer Experience: Chatbots and … Source : https://www.uctoday.com/contact-centre/the-future-of-customer-experience-chatbots-and-ai/ Date : September 18, 2019 at 08:24AM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

Is Your Chatbot A Good Listener? 09/19/2019

0.0 00 A new report from Publicis Media finds that consumer chatbot usage has reached 54% of consumers globally. As brands increasingly embrace « chatbots » as … Source : https://www.mediapost.com/publications/article/340866/is-your-chatbot-a-good-listener.html Date : September 18, 2019 at 07:25PM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

Dans les grands groupes, l’IA prend en main la gestion RH

0.0 00 Chatbot de recrutement, matching entre profils et offres d’emplois, aide à la mobilité interne… L’intelligence artificielle investit la gestion des talents. Source : https://www.journaldunet.com/solutions/dsi/1443378-l-ia-nouvelle-arme-dans-la-guerre-des-talents/ Date : September 18, 2019 at 06:33PM Tag(s) : Médias spécialisés PrintemailDiggTwitterLinkedinFacebook

Airlines puts AI on the frontline of customer service

0.0 00 It’s not just technology companies that are putting artificial intelligence (AI) first these days. AI is becoming the new self-*service* and airlines are among the first … Source : https://www.businesstimes.com.sg/asean-business/airlines-puts-ai-on-the-frontline-of-customer-service Date : September 18, 2019 at 07:54AM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

Artificial Intelligence in Chatbot Security Market is Most Likely to Reflect A Staggering Growth Through The Forecast Period 2018

0.0 00 Coherent Market Insights released a new market study on 2018-2026 Artificial Intelligence in Chatbot Security Market with 100+ market data Tables, Pie Chat, … Source : https://gatorledger.com/2019/09/17/artificial-intelligence-in-chatbot-security-market-is-most-likely-to-reflect-a-staggering-growth-through-the-forecast-period-2018-2026/ Date : September 17, 2019 at 11:46PM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

iMovo Limited partners up with chatbot automation company

0.0 00 iMovo, a leader in the fields of Customer Experience Management (CEM), Business Intelligence (BI), Workforce Management (WFM) and Artificial Intelligence … Source : https://europeangaming.eu/portal/press-releases/2019/09/17/54408/imovo-limited-partners-up-with-chatbot-automation-company-chatcreate/ Date : September 17, 2019 at 01:01PM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

Zen, le chatbot expert sur votre environnement de travail Microsoft

0.0 00 Ai3 et dydu lancent le premier chatbot qui accompagne les collaborateurs dans la prise en main et la maîtrise de leur environnement de travail Microsoft. Une difficulté avec Outlook ? Besoin d’aide sur Excel ? Toujours disponible, le chatbot répond aux questions des collaborateurs sur de nombreux outils de la suite Microsoft : […]

UN Launches Facebook Chatbot to Fight Climate Change

0.0 00 Climate is no longer a problem of future world but its a serious issue currently faced by the world across. Increase in the average temperature of the Earth’s … Source : https://www.inventiva.co.in/stories/un-launches-facebook-chatbot-to-fight-climate-change/ Date : September 17, 2019 at 08:25AM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

The Seven Patterns Of AI – Forbes

0.0 00 From autonomous vehicles, predictive analytics applications, facial recognition, to chatbots, virtual assistants, cognitive automation, and fraud detection, the use … Source : https://www.forbes.com/sites/cognitiveworld/2019/09/17/the-seven-patterns-of-ai/?ss=cio-network Date : September 17, 2019 at 04:05PM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

Messaging for businesses is here to stay. WhatsApp and Zendesk show the way ahead

0.0 00 In April 2016, Facebook created the chatbot hype when it launched its bot, M, on Messenger. While the social networking giant’s bot died down later, it left … Source : https://yourstory.com/2019/09/business-messaging-zendesk-whatsapp-facebook-trends Date : September 17, 2019 at 04:52AM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

Ministry of Defence is developing ‘military Alexa’ to give soldiers crucial information using artificial intelligence

0.0 00 British soldiers could soon be offered a “military Alexa” digital assistant which would provide troops in the field with automated information from combat tactics to … Source : https://inews.co.uk/news/uk/ministry-of-defence-amazon-alexa-soldiers-information/ Date : September 16, 2019 at 10:20PM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

Chatbots in Banking | Benefits, Building Blocks, Examples and Future

0.0 00 Conversations with customers have become the need of the hour for businesses. Now we are witnessing a paradigm shift from mass-centered to granular, account-based approach. Source : https://chatbotslife.com/chatbots-in-banking-benefits-building-blocks-examples-and-future-46f50cbc9f57?source=rss—-a49517e4c30b—4 Date : September 16, 2019 at 04:47PM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

Election du service client de l’année: 25% du panel renouvelé

0.0 00 L’une des tendances concerne le chatbot: l’usage de ce canal ne décolle pas (11% des Français disent avoir utilisé un chatbot l’an dernier). Source : https://www.relationclientmag.fr/Thematique/gouvernance-1253/Breves/Election-service-client-annee-panel-renouvele-342307.htm Date : September 16, 2019 at 03:35PM Tag(s) : #CHATBOT FRA PrintemailDiggTwitterLinkedinFacebook

Artificial Intelligence in Chatbot Security Market Outlook, Top Companies, Future Prospects

0.0 00 Coherent Market Insights released a new market study on 2018-2026 Artificial Intelligence in Chatbot Security Market with 100+ market data Tables, Pie Chat, … Source : https://www.veteransinsights.com/artificial-intelligence-in-chatbot-security-market-outlook-top-companies-future-prospects/ Date : September 16, 2019 at 06:18PM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook

5 ways to use artificial intelligence (AI) to improve business efficiency

0.0 00 If employees are bogged down with bad processes, it’ll be hard to remain profitable. Here are five ways enterprises can use AI for help: Source : https://www.information-age.com/5-ways-to-use-ai-to-improve-business-efficiency-123485341/ Date : September 16, 2019 at 12:45PM Tag(s) : #CHATBOT ENG PrintemailDiggTwitterLinkedinFacebook