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22 septembre 2019 |
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Putting the chat among the pigeons |
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Chatbots often take up the slack as employees exit the office, and customers are beginning to accept this change in customer *service*. But where is it all going? Source :… |
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22 septembre 2019 |
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Facebook has acquired Servicefriend, which builds ‘hybrid’ chatbots, for Calibra customer service |
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As Facebook prepares to launch its new cryptocurrency Libra in 2020, it's putting the pieces in place to help it run. In one of the latest developments, it has ...… |
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22 septembre 2019 |
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Oracle launches AI voice assistant for its business app suite |
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During its OpenWorld event this week, the company also unveiled plans to have its Digital Assistant integrate with Microsoft's Teams collaboration platform. Source : https://www.computerworld.com/article/3439437/oracle-launches-ai-voice-assistant-for-its-business-app-suite.html Date : September 21, 2019… |
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21 septembre 2019 |
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How to Leverage Facebook Chatbots to Catapult Your Sales |
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The News Feed used to be a place for distributing *content* and marketing your business. However, as Facebook shifts its focus toward privacy and personal ... Source : https://www.influencive.com/how-to-leverage-facebook-chatbots-to-catapult-your-sales/ Date… |
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21 septembre 2019 |
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Chatbot Market Expectation Surges With Rising Demand And Changing Trends |
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A global market research report by Researchunt.com offers the latest published report on global Chatbot market and Forecast 2019-2025 for delivering key ... Source : https://coinintime.com/chatbot-market-expectation-surges-with-rising-demand-and-changing-trends/31205/ Date : September 21,… |
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21 septembre 2019 |
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Are Chatbots Useful? |
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AI powered chatbots are increasingly being used by enterprises and governments alike. These scenarios include customer support and customer *service*, ... Source : https://www.forbes.com/sites/cognitiveworld/2019/09/20/are-chatbots-useful/ Date : September 20, 2019 at… |
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20 septembre 2019 |
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Chatbots in Healthcare: Advantages and Disadvantages |
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Technology that substitutes a hospital administrator, a healthcare consultant, a self-care coach, or an elderly care provider. How to make it effective, trustworthy, and safe? Source : https://chatbotslife.com/chatbots-in-healthcare-advantages-and-disadvantages-346448ed634c?source=rss----a49517e4c30b---4 Date : September… |
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20 septembre 2019 |
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Why Chatbots are the future of marketing? |
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There has been a dramatic change in the way brands and customers have been interacting over the past few years. With everything going digital, consumers are increasingly opting for ways… |
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20 septembre 2019 |
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Redefining Consumer Experience through Chatbots |
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Chatbots: An organization’s most valuable employee! A chatbot is a service, fuelled by both rules and artificial intelligence. End users converse with a chatbot using a chat interface. This chat… |
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19 septembre 2019 |
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Study: 70% of people will swap store visits for voice assistants by 2022 |
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Consumers increasingly prefer to interact with voice assistants and chatbots than with humans, especially when researching products or responding to customer ... Source : https://www.mobilemarketer.com/news/study-70-of-people-will-swap-store-visits-for-voice-assistants-by-2022/563238/ Date : September 19, 2019… |
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19 septembre 2019 |
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AI in the Hospitality Industry: Pros and Cons |
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By Donald Fomby. Over the last several years, AI-powered technologies like voice- and text-enabled assistants and chatbots have become a usual part of our ... Source : https://www.hotel-online.com/press_releases/release/ai-in-the-hospitality-industry-pros-and-cons/ Date :… |
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19 septembre 2019 |
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Airlines put AI on the frontline of customer service |
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It's not just technology companies that are putting artificial intelligence (AI) first these days. AI is becoming the new self-*service* and airlines are among the first ... Source : https://www.businesstimes.com.sg/asean-business/airlines-put-ai-on-the-frontline-of-customer-service… |
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19 septembre 2019 |
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Nestle sustainability chatbot research project wins industry award |
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Nestlé Australia and InSites Consulting's chatbot research experiment has just secured top honours at the Australian Market and Social Research Society ... Source : https://www.cmo.com.au/article/666536/nestle-chat-bot-research-project-wins-industry-award/ Date : September 18, 2019… |
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19 septembre 2019 |
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How Can We Use Chatbots in Education? |
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The term 'chatbot' may not be a universally recognized term yet, but that has not stopped chatbots from embedding themselves in our digital worlds. Anyone who ... Source : https://www.thetechedvocate.org/how-can-we-use-chatbots-in-education/… |
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19 septembre 2019 |
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Is SAP Conversational AI a Silver Bullet for Optimized Communications? |
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New SAP Conversational AI supporting powerful features and capabilities could build, enrich, and improve the performance of chatbots. Here's more to it. Source : https://www.cioapplications.com/news/is-sap-conversational-ai-a-silver-bullet-for-optimized-communications--nid-5095.html Date : September 19, 2019… |
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19 septembre 2019 |
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4 ways brands can incorporate chat messaging into their marketing strategy |
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Chat messaging has become an effective communication channel between customers and businesses... Source : https://www.bizcommunity.com/Article/196/33/195770.html Date : September 19, 2019 at 09:59AM Tag(s) : #CHATBOT ENG |
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19 septembre 2019 |
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Ministry of Defence is developing 'military Alexa' to give soldiers crucial information using artificial intelligence - iNews |
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Ministry of Defence has awarded a £700000 contract to explore an AI 'chatbot' to feed troops crucial information via secure link. Source : https://inews.co.uk/news/uk/ministry-of-defence-amazon-alexa-soldiers-information-619685 Date : September 19, 2019 at… |
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