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Votre édition du 19 septembre 2019
18 septembre 2019
The Future of Customer Experience: Chatbots and AI?
UC Today reports on the latest technology news from around the globe. Read similar Contact Centre news to 'The Future of Customer Experience: Chatbots and ... Source : https://www.uctoday.com/contact-centre/the-future-of-customer-experience-chatbots-and-ai/ Date…
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18 septembre 2019
Is Your Chatbot A Good Listener? 09/19/2019
A new report from Publicis Media finds that consumer chatbot usage has reached 54% of consumers globally. As brands increasingly embrace "chatbots" as ... Source : https://www.mediapost.com/publications/article/340866/is-your-chatbot-a-good-listener.html Date : September…
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18 septembre 2019
Airlines puts AI on the frontline of customer service
It's not just technology companies that are putting artificial intelligence (AI) first these days. AI is becoming the new self-*service* and airlines are among the first ... Source : https://www.businesstimes.com.sg/asean-business/airlines-puts-ai-on-the-frontline-of-customer-service…
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18 septembre 2019
Artificial Intelligence in Chatbot Security Market is Most Likely to Reflect A Staggering Growth Through The Forecast Period 2018
Coherent Market Insights released a new market study on 2018-2026 Artificial Intelligence in Chatbot Security Market with 100+ market data Tables, Pie Chat, ... Source : https://gatorledger.com/2019/09/17/artificial-intelligence-in-chatbot-security-market-is-most-likely-to-reflect-a-staggering-growth-through-the-forecast-period-2018-2026/ Date : September…
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18 septembre 2019
Will AI Chatbots Replace Your Employee Handbook?
When faced with a problem or question, do you reach for a resource book or simply Google it to find a solution? Chances are, you Google it (or ask Alexa).…
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17 septembre 2019
iMovo Limited partners up with chatbot automation company
iMovo, a leader in the fields of Customer Experience Management (CEM), Business Intelligence (BI), Workforce Management (WFM) and Artificial Intelligence ... Source : https://europeangaming.eu/portal/press-releases/2019/09/17/54408/imovo-limited-partners-up-with-chatbot-automation-company-chatcreate/ Date : September 17, 2019 at…
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17 septembre 2019
Could your next first-round interview be with a chatbot?
Facing a deluge of applications, some of the world's largest organisations are increasingly turning to AI and chatbots to help them out. Source : https://www.siliconrepublic.com/careers/impress-ai-chatbot-recruitment-future-work Date : September 17, 2019…
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17 septembre 2019
UN Launches Facebook Chatbot to Fight Climate Change
Climate is no longer a problem of future world but its a serious issue currently faced by the world across. Increase in the average temperature of the Earth's ... Source…
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17 septembre 2019
The age of AI and AIOps
This emergence of AI as an operational component of businesses across industry verticals poses a specific challenge for IT operations teams. Source : https://www.datacenterdynamics.com/opinions/age-ai-and-aiops/ Date : September 17, 2019 at…
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17 septembre 2019
The Seven Patterns Of AI - Forbes
From autonomous vehicles, predictive analytics applications, facial recognition, to chatbots, virtual assistants, cognitive automation, and fraud detection, the use ... Source : https://www.forbes.com/sites/cognitiveworld/2019/09/17/the-seven-patterns-of-ai/?ss=cio-network Date : September 17, 2019 at 04:05PM…
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17 septembre 2019
Messaging for businesses is here to stay. WhatsApp and Zendesk show the way ahead
In April 2016, Facebook created the chatbot hype when it launched its bot, M, on Messenger. While the social networking giant's bot died down later, it left ... Source :…
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17 septembre 2019
Deal-negotiating AI gets backing from ex-Skype founders Estonia's Pactum is building a chatbot that
Estonia's Pactum is building a chatbot that can negotiate a contract in 15 minutes and get more value for both sides. Source : https://sifted.eu/articles/deal-negotiating-ai-skype-founders/ Date : September 17, 2019 at…
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17 septembre 2019
Ministry of Defence is developing 'military Alexa' to give soldiers crucial information using artificial intelligence
British soldiers could soon be offered a “military Alexa” digital assistant which would provide troops in the field with automated information from combat tactics to ... Source : https://inews.co.uk/news/uk/ministry-of-defence-amazon-alexa-soldiers-information/ Date…
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16 septembre 2019
Chatbots in Banking | Benefits, Building Blocks, Examples and Future
Conversations with customers have become the need of the hour for businesses. Now we are witnessing a paradigm shift from mass-centered to granular, account-based approach. Source : https://chatbotslife.com/chatbots-in-banking-benefits-building-blocks-examples-and-future-46f50cbc9f57?source=rss----a49517e4c30b---4 Date :…
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16 septembre 2019
New AI technique targets Alexa’s contextual understanding
Researchers at Amazon have proposed a technique that improves Alexa's contextual understanding of conversational dialogue.Read More Source : https://venturebeat.com/2019/09/16/researchers-use-ai-to-improve-alexas-contextual-understanding/ Date : September 16, 2019 at 04:34PM Tag(s) : #DATA ENG
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16 septembre 2019
Artificial Intelligence in Chatbot Security Market Outlook, Top Companies, Future Prospects
Coherent Market Insights released a new market study on 2018-2026 Artificial Intelligence in Chatbot Security Market with 100+ market data Tables, Pie Chat, ... Source : https://www.veteransinsights.com/artificial-intelligence-in-chatbot-security-market-outlook-top-companies-future-prospects/ Date : September…
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16 septembre 2019
5 ways to use artificial intelligence (AI) to improve business efficiency
If employees are bogged down with bad processes, it'll be hard to remain profitable. Here are five ways enterprises can use AI for help: Source : https://www.information-age.com/5-ways-to-use-ai-to-improve-business-efficiency-123485341/ Date : September…
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16 septembre 2019
AI should 'augment, not replace', says Avaya
Companies in SA are making headway on augmenting machine intelligence to drive better customer experiences, says Yaser Alzubaidi, digital engagement ... Source : https://www.itweb.co.za/content/DZQ58MVJ3JVMzXy2/j5alrvQgkY1MpYQk Date : September 16, 2019 at…
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16 septembre 2019
Entropia study claims chatbot experience hindered when only developed on Facebook
Chatbots are slowly becoming commonplace in this day and age as more brands jump on the bandwagon to create more efficient and personalised user ... Source : https://www.marketing-interactive.com/chatbot-experience-limited-when-compromised-for-development-cost-says-study/ Date :…
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16 septembre 2019
Info-graphic view of Chatbot for Banking Market Viewpoint
I“Advanced Research Report on “Chatbot for Banking Market 2019 : Summary: Greatness consistency keeps up by Earn Experiences in Exploration Report in ... Source : http://industryuptodate.us/info-graphic-view-of-chatbot-for-banking-market-viewpoint-trends-and-predictions-2019-2024-kasisto-livechat-google-ibm-watson/44407/ Date : September 16,…
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